Shipping Policy

SHIPPING POLICY AND RATES
Most items listed in the catalog are carried in stock and are shipped within 24 hours. Please use your street address (not a P.O. Box). All shipments, including Ground and Air are made through FedEx, unless requested or required otherwise. Please see below for detailed shipping rates. When two or more boxes are shipped via FedEx on the same day, it is possible they will not be delivered on the same day. Allow 2-3 days before contacting FedEx or Hireko.

All orders must be placed by 2 p.m. Pacific Standard Time to qualify for same day shipment. Some weight restrictions apply, call for details. All Air orders, which are not delivered on time, need to be reported within 15 days of receipt of order or no refund will be issued. All replacement orders will be shipped using the same method as the original order. Please call for a Return Authorization Number on returned goods.

PLEASE NOTE: Rate chart applies to all continguous U.S. destinations. Hawaii, Alaska, Puerto Rico and U.S. Virgin Islands based on weight and delivery.

Please, allow an additional 3-5 working days for assembled club orders. Shipping charges are calculated at the time of ordering. Please call for United States Postal Service delivery charges. Unless otherwise indicated, products are shipped from City of Industry, CA.
Standard
Ground Continental U.S. Rates for Shipping and Insured Delivery
Any item, any amount $7.95 flat rate!*

Flat rate shipping not applicable on boxed sets. Flat rate shipping only
applicable to Ground shipping only to U.S. delivery addresses in the 48
contiguous United States only, excluding Alaska and Hawaii. PO Boxes are
not eligible for flat rate shipping. Weekend delivery cannot be requested
for flat rate shipping.

Your Shipping Need Our Service
Urgent: It needs to be there today
FedEx SameDay®

Delivery in just hours, depending on flight availability

First thing the next morning
FedEx First Overnight®

Delivery the next business day by 8, 8:30, 9 or 10 a.m.

Next business day morning
FedEx Priority Overnight®

Our most popular serviceDelivery the next business day by 10:30 a.m. to most areas

Next business day afternoon
FedEx Standard Overnight®

Delivery the next business day by 3 p.m. to most areas

2 business days
FedEx 2Day®

Delivery in 2 business days by 4:30 p.m. to most areas (by 7 p.m. to residences)

3 business days
FedEx Express Saver®

Delivery in 3 business days by 4:30 p.m. to most areas (by 7 p.m. to residences)

Day-definite ground delivery to every U.S. business address
FedEx Ground®

Delivery in 1-5 business days (3-7 business days to and from Alaska and Hawaii) based on distance to your destination

Day-definite ground delivery to every U.S. residential address
FedEx Home Delivery®

Delivery in 1-5 business days (3-7 business days to and from Alaska and Hawaii) based on distance to your destination

Rate chart applies to all U.S. destinations EXCEPT Alaska and Hawaii.

FedEx
Ground Service Scheduled Delivery Days
NOTE: SCHEDULED DELIVERY DAYS ARE BASED ON TRANSIT TIME ONLY, DOES NOT INCLUDE SHIPPING DAY.
(Does not include weekends or holidays)

Upgrade to FedEx 3 Day $14.95 Per Box

Upgrade to FedEx 2nd Day Express $18.95 Per Box

FedEx
Air Service
NOTE: SECOND DAY RATE CHART DOES NOT APPLY TO ALASKA, HAWAII OR PUERTO RICO.
Upgrade to FedEx Second Day Air*
Guarantees delivery within 2 business days, excluding weekends and holidays.

* Order must be placed by 2 p.m. PST.

Upgrade to FedEx Next Day Air shipments, the rate chart above does not apply.
Price will be determined by weight of order.

Priority orders must be placed before 2 p.m. PST.

Add $2.50 per box to above rate chart if you request UPS.

C.O.D. add $8.50 per box.

Sales Tax California residents without resale number add 8.25% sales tax.

All shipping charges are subject to change without notice.

Returns
Policy
No returns will be accepted without prior return authorization from Seller. All return shipments must be accompanied by the original or a copy of the original invoice or packing list. All returns must be shipped freight prepaid. No COD shipment will be accepted. Goods returned for any reason other than defective merchandise or as a result of an incorrect shipment will be subject to a 15% restocking charge. Only goods which have been purchased within the 12 months period of the returned date will be accepted. The goods must be returned in the same condition as they were shipped or no credit will be issued. No returns are accepted for any sale items or items which have been closed out by the Seller.

PLEASE NOTE: THE ABOVE SHIPPING RATES DO NOT APPLY TO ALASKA AND HAWAII.
PLEASE CALL CUSTOMER SERVICE AT 800-367-8912 FOR SHIPPING DETAILS.

ADDRESS CORRECTION FEES & OTHER MISC. SHIPPING CHARGES

Hireko is not responsible for fees charged by Fedex, UPS, Post Office
or other shippers in instances where the customer provides Hireko with
incorrect ship to or bill to address information (Street, City, State,
Zip Code, etc.). Shipper correction fees will be the responsibility of
the customer and the customer will therefore be charged for such fees.

These correction fees are applicable on orders generated from the following
sources: internet, email, regular postal mail, fax, edi, or other electronic
means.

Orders placed over the telephone are exempt from the above stated correction
fees.

 

Phone Sales & Customer Service 800-367-8912 Fax 888-367-8912

Hireko Golf
16185 Stephens Street
City of Industry, CA 91745

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